Thank you for shopping with ORÉYA. Below are the terms and conditions that apply to all orders placed on our website.

Carriers
UPS is our primary carrier. However, depending on the item, your order may be shipped by another trusted logistics partner.

Shipping processing time
All orders are processed within the timeframe shown at checkout, depending on the shipping method selected.

• Orders are not shipped or delivered on weekends or holidays.
• Shipping times exclude customs or clearance delays.
• During high-volume periods, processing may take a few extra days.
  If this happens, we will notify you by email.

The final shipping cost for your order will be calculated and displayed at checkout.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number.

Multiple Packages
For logistical reasons, items from the same order may arrive in separate packages.

If you have any questions about your order, feel free to contact us, we’re always here to help.