Payments Unrecognized Credit Card Charge

There’s a charge on my credit card I don’t recognize

If you didn’t place an order with us or don’t recognize a charge from ORÉYA, please contact us immediately so we can investigate and resolve the issue as quickly as possible.

When reaching out, please include the following details:

  • Your full name
  • Your email address
  • Date of the transaction or order
  • The last 4 digits of the card used
  • Total amount charged

You can get in touch by selecting Contact Support and submitting the information above.