We know you're excited to receive your order — and so are we! That’s why we begin processing it immediately after it's placed. Because of this, we're unable to make changes after 6 hours the order has been placed. This includes (but isn’t limited to):

• Canceling the full order or specific items
• Changing the payment method
• Changing the shipping method
• Editing item size or color
• Adding or removing items
• Applying or changing discount codes
• Adding or removing a gift card

If you no longer wish to keep your order for any reason, don’t worry — you can return it once it’s been delivered.

Please double-check that your ORÉYA account has your correct shipping address. To review or update it:

1. Go to your account
2. Click on "My Info"
3. Scroll down to "Addresses"
4. Make any corrections or delete outdated entries